Overview

Every day, millions of email messages are exchanged among people within and between organizations. Email has a ubiquitous presence in the lives of many, and it's likely that email technologies will continue to evolve with the changing needs of workplaces. After all, email communication has not been replaced, or its growth slowed, as many predicted with the rise of social media and the widespread adoption of mobile technologies. Many organizations have implemented mail management systems that combine the back-end power of Microsoft® Exchange Server and the front-end intuitive user interface of Microsoft® Office Outlook®.

In this course, you will customize command sets, configure mail accounts, set global options, perform advanced searches, apply filters to intercept mail and control spam, create rules to automate mail management tasks, work with calendars and contacts, manage tasks, preserve data with archives and data files, as well as share and delegate access to your Outlook items. In short, you'll work with a wide range of features and options and, in so doing, understand why Outlook is a leading personal management system.

This course builds upon the foundational knowledge presented in the Microsoft Office Outlook: Part 1 course and will help you customize a communication system well-suited to your work style.

Office 365 is Microsoft’s cloud based collaborative suite of apps. Outlook on the web is the app that handles email, Appointments, meetings, contacts, and tasks. In this course you will learn the features of Outlook being used purely in a web browser. While Outlook on the web synchronize with the desktop app, this course will focus only on the web browser interface.

Skill Level: Intermediate

Overview

Email has become one of the most widely used methods of communication, whether for personal or business communications. In most organizations, large or small, email is the preferred form of communicating information among employees. As email grows in popularity and use, most organizations have found the need to implement a corporate mail management system such as Microsoft® Office Outlook® to handle the messages and meeting invitations sent among employees.

In this course, you will use Outlook to send, receive, and manage email messages, manage your contact information, schedule appointments and meetings, create tasks and notes for yourself, and customize the Outlook interface to suit your working style.

This course is the first in a series of two Microsoft® Office Outlook® courses. It will provide you with the basic skills you need to start using Outlook to manage your email communications, contact information, calendar events, tasks, and notes.

Office 365 is Microsoft’s cloud based collaborative suite of apps. Outlook on the web is the app that handles email, Appointments, meetings, contacts, and tasks. In this course you will learn the features of Outlook being used purely in a web browser. While Outlook on the web synchronize with the desktop app, this course will focus only on the web browser interface.

Skill Level: Beginner