As generative AI continues to redefine how professionals approach problem-solving, communication, and creativity, this course provides a structured, hands-on learning experience to help participants unlock the full potential of tools like ChatGPT. Through guided exercises, real-world scenarios, and deep dives into AI capabilities, students will gain both technical fluency and strategic insight into how AI can augment personal productivity and team performance. _ This course emphasizes not only tool proficiency but also critical thinking, prompting techniques, security awareness, and ethical use. Attendees will explore ChatGPT’s core features--text generation, voice interaction, document analysis, image generation, data tools, and customization--and practice using them in professional workflows. By the end of the course, participants will be equipped to confidently collaborate with AI, solve complex problems, and plan for meaningful integration across teams and projects.

Skill Level: Beginner

Overview

ChatGPT Work is OpenAI's agent for getting real work done. Instead of answering a question, it takes on a goal, gathers what it needs from your connected apps and files, breaks the job into steps, and hands back finished deliverables: spreadsheets, slides, documents, even a working website. Plan mode and approval checkpoints keep you in control of how autonomous it gets.

In this live session, we will show what ChatGPT Work can deliver and how it stacks up against other agentic tools like Copilot Cowork and Claude. Whether you are in operations, marketing, finance, or IT, you will see how assigning a project instead of just a prompt lets your team produce more finished work without adding headcount.

Skill Level: Intermediate